IBM - Design Team Lead
Mar. 2018 - Present • Austin, TX
Leads small team of designers on IBM Spectrum Protect Plus in IBM Storage. Includes product strategy, project planning and management, mentoring researchers and designers, and rolling up my sleeves to get into production work too.
IBM - UX Designer and Researcher
Jan. 2017 - Mar. 2018 • Austin, TX
Plan and execute user research with a collaborative team of developers, designers, and researchers on the IBM Systems Storage team. Work primarily focuses on IBM Spectrum Protect.
Freelance UX Research and Design
Sep. 2015 - Dec. 2016 • Austin, TX
Plan, execute, and present user research, UX design, and user testing. Projects include web apps, native apps, and websites. Includes UX work for the Steno App.
nFusion Group - UX Architect
Dec. 2015 - May 2016 • Austin, TX
Plan, execute, and present user research and UX design for agency clients. Work with developers, designers, and leadership to create and institute company’s culture of UX.
Mentegram - UX Research and Design
Jul. - Aug. 2015 • Austin, TX
Directed user research and collaborated with a UX designer to increase app’s positive user engagement by 60 percent. KPIs were daily use, task completion, and ratio of smiles to grimaces during use.
Before UX, I worked in a coffee shop by day, academia by night.
General Assembly - UX Design Immersive
Summer 2015 • Austin, TX
New School for Social Research - M.A. Politics
2013 - 2015 • New York City, NY
Focus: politics of culture via methods in sociology, anthropology, and design
Hendrix College - B.A. International Relations
2008 - 2012 • Conway, AR
Focus: psychological analyses of terrorist groups, leaders, and members