JP | Design Lead
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Jp Lynch

Portfolio:   www.jpl-ux.com
Email:         john@jpl-ux.com
LinkedIn:   linkedin.com/in/jplynchux


Experience

IBM - Design Team Lead
Mar. 2018 - Present • Austin, TX

​Leads small team of designers on IBM Spectrum Protect Plus in IBM Storage. Includes product strategy, project planning and management, mentoring researchers and designers, and rolling up my sleeves to get into production work too.



IBM - UX Designer and Researcher
Jan. 2017 - Mar. 2018 • Austin, TX

​Plan and execute user research with a collaborative team of developers, designers, and researchers on the IBM Systems Storage team. Work primarily focuses on IBM Spectrum Protect.
Freelance UX Research and Design
Sep. 2015 - Dec. 2016 • Austin, TX

Plan, execute, and present user research, UX design, and user testing. Projects include web apps, native apps, and websites. Includes UX work for the Steno App.

nFusion Group - UX Architect
Dec. 2015 - May 2016 • Austin, TX

Plan, execute, and present user research and UX design for agency clients. Work with developers, designers, and leadership to create and institute company’s culture of UX.

​Mentegram - UX Research and Design
Jul. - Aug. 2015 • Austin, TX

Directed user research and collaborated with a UX designer to increase app’s positive user engagement by 60 percent. KPIs were daily use, task completion, and ratio of smiles to grimaces during use.

Before UX, I worked in a coffee shop by day, academia by night.

Education


General Assembly - UX Design Immersive

Summer 2015 • Austin, TX

New School for Social Research - M.A. Politics
2013 - 2015 • New York City, NY
Focus: politics of culture via methods in sociology, anthropology, and design

Hendrix College - B.A. International Relations
2008 - 2012 • Conway, AR
Focus: psychological analyses of terrorist groups, leaders, and members


Main Tools


Management


Zenhub
Slack
Trello
TeamGannt


Design


Adobe Suite
Omnigraffle
Sketch

Mura.ly

Research


Survey Gizmo
InVision
UsabilityHub

Google Analytics

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